Privacy policy

Welcome to MESME! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of personal information we collect, how we use, store, and disclose it, and the steps we take to protect it.

1. Information We Collect

• Personal Information: We collect information that you provide to us directly, such as your name, address, phone number, email address, and payment details.
• Usage and Log Data: Information about how you interact with our app, including IP addresses, browser type, operating system, referral URLs, and pages visited.
• Location Information: With your permission, we collect your precise location data to provide accurate delivery services.
• Order Information: Details of your orders, including food preferences, delivery address, and order history.

2. How We Use Your Information

• To Provide Services: To process your orders, deliver food, and provide customer support.
• To Improve Our App: To analyze usage patterns, troubleshoot issues, and improve the functionality and user experience of our app.
• Marketing and Promotions: With your consent, to send you promotional offers, updates, and newsletters.
• Legal Obligations: To comply with legal requirements and respond to legal requests.

3. Sharing and Disclosure

• Service Providers: We may share your information with trusted third-party service providers who help us operate our app, process payments, or deliver orders.
• Legal Compliance: We may disclose your information if required by law or in response to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

4. Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Links

Our app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

6. Children’s Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

7. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict the processing of your information and request a copy of your data.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the updated policy on our app with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

MESME FOOD & GROCERY

Email: mesmeinfo@gmail.com

Phone: +91 8680888124 / 8660629972

 

By using the MESME Food & Grocery Delivery App, you agree to the collection and use of your information as described in this Privacy Policy. Thank you for choosing MESME!